Get in Touch With Us
Online Casinos Canada exists to help players across Canada find fast, reliable online casinos worth their time. If you have a question about how we review sites, spotted something that needs updating, or just want to share feedback, this is the page for you.
How to Reach Our Team
The best way to contact us is by email at [email protected]. We read every message that comes in and try to reply within two working days. If your enquiry is urgent, please say so in the subject line and we will prioritise it where we can.
A short explanation of what you need helps us route your message to the right person faster — whether that is a content question, a correction, or something else entirely.
What We Can Help With
- Questions about our reviews and ratings — If you would like more detail on how we assessed a particular Canadian casino, or why one brand ranks above another on payout speed or bonus terms, ask us directly.
- Corrections — Online casino bonuses, payment options and licensing details change often. If you spot something on the site that looks outdated, including offer terms tied to any of the operators we cover, let us know so we can look into it.
- Content suggestions — If there is a topic related to Canadian online casinos, such as a specific payment method, game category, or software provider, that you think we should cover in more depth, we welcome the idea.
- Site or technical issues — If a page is not displaying correctly or a link is broken, a quick note with the page URL helps us fix it.
- Responsible gambling concerns — If you or someone you know is struggling with gambling and would like pointers toward independent support resources, mention this in your message and we will do our best to point you in the right direction.
What This Page Is Not For
We are an independent comparison site, not a casino operator. That means we cannot process deposits or withdrawals, verify your identity documents, unlock a bonus, or resolve an account dispute on behalf of any brand featured on gonorthumberland.ca. For those issues, please contact the support team of the casino directly, usually through live chat or email listed on their own site — they hold your account details and are the only ones who can act on them.
How We Handle Your Message
Every message is read by a real person on our editorial team, not an automated system. We aim to respond within two working days, though this can stretch slightly during busier periods. If your question relates to a specific operator's terms or promotions, we will always check the latest publicly available information before replying rather than relying on memory.
Before You Write In
If your question is about how we rank and compare Canadian online casinos, our fastest-payout focus, current welcome bonuses, or payment methods available to CAD players, you may find the answer already covered on the site. Readers looking at options outside standard Canadian licensing frameworks sometimes also check our page on trusted non-GamStop casinos in the UK, though that page addresses a different market and regulatory setup than what applies here.
Getting in touch is straightforward and there is no pressure to have a fully formed question — a short note pointing us in the right direction is enough to get things moving. We appreciate you taking the time to reach out, and we look forward to hearing what is on your mind.